Majority of burned-out clinical support staff point to patient communications as the culprit | Healthcare IT News

About half say the COVID-19 pandemic – including vaccine appointment coordination and making the shift to telehealth – has made matters worse.

More than half of the 320 frontline staff respondents rated their burnout on the high to extreme end, with nearly two-thirds saying patients have noticed.  

Troublingly, 58% believe their burnout has negatively impacted patient care.  

— Read on www.healthcareitnews.com/news/majority-burned-out-clinical-support-staff-point-patient-communications-culprit

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